Share Water Service Line Inventory on FacebookShare Water Service Line Inventory on X (formerly Twitter)Share Water Service Line Inventory on LinkedinEmail Water Service Line Inventory link
3,843 (9.91%) galvanized steel lines need replacement.
4,390 lines required further assessment, and TWU is now developing a replacement plan.
Lead is NOT in our drinking water when it leaves treatment plants. The risk for lead to enter water comes from pipes and plumbing that are made from lead. The water's chemistry is carefully adjusted and monitored at the plant before it is distributed to prevent corrosion and minimize this risk. However, the best way to eliminate the risk of lead from entering drinking water is to eliminate lead pipes and plumbing.
With this data, TWU is creating a comprehensive replacement plan to prioritize infrastructure upgrades and pursue available funding. The plan aims to complete all necessary replacements by 2037.
Customers with lead service lines, galvanized steel lines, or lines of unknown material will be notified by mail no later than Friday, November 15, 2025.
Notices will include information on pipe flushing, lead exposure, and further testing options.
TWU has already started replacing identified City-owned lead service lines. Property owners will receive advanced notice before any City-side replacement begins.
If your private line is made of lead or galvanized steel requiring replacement, the City will offer to coordinate a private-side replacement at the homeowner’s expense.
On August 4, 2022, the EPA released guidance to help communities identify pipes that connect drinking water to homes and other buildings that might contain lead. Under this guidance, the City of Tyler will be developing an inventory of over 40,000 service lines. This inventory will be available online to the public.
The goal of the rule revision is to replace all lead service lines. Having an accurate inventory will help the City continue to replace lead service lines as they are located.
Rules and guidelines continue to be updated by the EPA and cooperating agencies, and the City will stay apprised of changes in order to maintain our high-water quality level.
Do you have questions about the Water Service Line Inventory? Ask them below.
3,843 (9.91%) galvanized steel lines need replacement.
4,390 lines required further assessment, and TWU is now developing a replacement plan.
Lead is NOT in our drinking water when it leaves treatment plants. The risk for lead to enter water comes from pipes and plumbing that are made from lead. The water's chemistry is carefully adjusted and monitored at the plant before it is distributed to prevent corrosion and minimize this risk. However, the best way to eliminate the risk of lead from entering drinking water is to eliminate lead pipes and plumbing.
With this data, TWU is creating a comprehensive replacement plan to prioritize infrastructure upgrades and pursue available funding. The plan aims to complete all necessary replacements by 2037.
Customers with lead service lines, galvanized steel lines, or lines of unknown material will be notified by mail no later than Friday, November 15, 2025.
Notices will include information on pipe flushing, lead exposure, and further testing options.
TWU has already started replacing identified City-owned lead service lines. Property owners will receive advanced notice before any City-side replacement begins.
If your private line is made of lead or galvanized steel requiring replacement, the City will offer to coordinate a private-side replacement at the homeowner’s expense.
On August 4, 2022, the EPA released guidance to help communities identify pipes that connect drinking water to homes and other buildings that might contain lead. Under this guidance, the City of Tyler will be developing an inventory of over 40,000 service lines. This inventory will be available online to the public.
The goal of the rule revision is to replace all lead service lines. Having an accurate inventory will help the City continue to replace lead service lines as they are located.
Rules and guidelines continue to be updated by the EPA and cooperating agencies, and the City will stay apprised of changes in order to maintain our high-water quality level.
Do you have questions about the Water Service Line Inventory? Ask them below.
Share Yes, Are they putting water and sewage lines on HWY 271 N (Gentry) ? Specifically at 4368 Hwy 271 N. Tyler, TX. Thanks! on FacebookShare Yes, Are they putting water and sewage lines on HWY 271 N (Gentry) ? Specifically at 4368 Hwy 271 N. Tyler, TX. Thanks! on X (formerly Twitter)Share Yes, Are they putting water and sewage lines on HWY 271 N (Gentry) ? Specifically at 4368 Hwy 271 N. Tyler, TX. Thanks! on LinkedinEmail Yes, Are they putting water and sewage lines on HWY 271 N (Gentry) ? Specifically at 4368 Hwy 271 N. Tyler, TX. Thanks! link
Yes, Are they putting water and sewage lines on HWY 271 N (Gentry) ? Specifically at 4368 Hwy 271 N. Tyler, TX. Thanks!
R and R aventures
asked
about 2 months ago
Tyler Water Utilities is adding a 12-inch water line from FM 14 to HW 271, and south from 271 to connect to city service. This is only a water-line extension project and does not include wastewater.
Water Service Line Inventory has finished this stage
Community surveys went out to residents.
Spring 2024 – Fall 2024
Water Service Line Inventory has finished this stage
Crews checked customers' water service line material. Any survey received with the material marked as unknown or identified as lead was checked by crews as part of the second phase.
Oct. 16, 2024
Water Service Line Inventory has finished this stage
TWU submitted the full inventory to the TCEQ/EPA.
Fall 2024 – Fall 2027
Water Service Line Inventory is currently at this stage
A replacement plan and schedule are being developed to be submitted to the TCEQ by Nov. 1, 2027.
Fall 2027 – 2037
this is an upcoming stage for Water Service Line Inventory
All identified lead and affected galvanized lines must be fully replaced by 2037.
Our public water supply system is required to collect tap water samples to determine lead and copper levels in our system. Lead and copper testing is different than our many other routine water testing procedures. During a scheduled monitoring event, City staff assist customer volunteers with sample collections. The samples are then submitted by City staff to a State certified laboratory for analysis.
TWU tested for lead in 2021 and 2023. Sampling is conducted at 50 customer locations with a higher likelihood of containing lead service lines due to the age of the property. There was no lead detected in the water in any of the samples.The last monitoring event was completed in September 2023.
Lead in water is measured in parts per billion. If a sample from a testing site is found to have more than 15 parts per billion, additional actions must be taken to investigate and resolve the issue. After confirming that the sample collection protocols were followed, the tap and service line are evaluated. Providing educational materials, taking additional samples and service line replacement are all possible next steps.
Thank you for your contribution!
Help us reach out to more people in the community
Share this with family and friends